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Why did my login fail

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Why did my login fail?


To log in your account successfully, please ensure the correct registered email address (or Member ID) and password. Your password is case sensitive, so please check if your keyboard's Caps Lock light is on and also make sure there are no extra blank spaces in the password.


If your registered email address and password are correct and you are still unable to sign in successfully, please follow the below steps to set your browsers:


1. Check if your browser if you have blocked Third-party Cookies option. If the Third-party Cookies option has been blocked, please enable it


2. Please be advised to delete cookies