Home > Help >

PayPal Refund Notification

PayPal Refund Notification

Dear Valued Buyers,

Recently  AliExpress refund requests relating to payments by PayPal have not been processed promptly.   PayPal‚Äôs interface for refund requests is not available to AliExpress after the termination of cooperation between PayPal and AliExpress.  

AliExpress is now working with PayPal, trying to solve this problem for our buyers. If buyers wish to speed up your refund process, you may initiate the dispute process at PayPal as an alternative.  We apologize for the inconvenience.

Refund process for other payment methods should have not been affected. 

If you have any question, please contact our Customer Service .

  • Contact Us
  • Get Quick Help
    Eva - Virtual Helper
    I'm available 24 hours