Fraudulent sellers - case studies
The "Low Price" Trap
A buyer contacted a seller to buy a 42” LCD Television. The seller offered to sell the 42” LCD Television at US $200. After paying the agreed price, the supplier refused to send the television unless the buyer pays them more money.
- The market price for a 42” LCD Television is around US $800. Compared to the market price, the price offered by this seller is unbelievably low. It is unreasonable and unrealistic to expect to receive this item at this price.
- Some dishonest sellers will offer extremely low prices to attract buyers. After receiving payment, they will raise their prices or demand their buyers to place a larger order. Whether it is a marketing ploy or a deliberate fraud, it is not a good business practice.
- Always try to find a secure payment method, such as an escrow service, which protects your payment until your items are received without any problem.
- Be aware of the market price of the products you are looking for. You should reconsider the deal if the price offered is 30% lower than the current market price.
Brand Name Electronics Fraud
Fraud happens often with products from famous electronics brands such as Apple, Samsung, Canon, Nokia etc. Chinese sellers may claim that they can provide lower prices because these products are manufactured in China; but that is not always true. Most brands have price control worldwide so no Chinese seller can possibly offer special prices.
- Check the brand’s official website. If you want to know the market prices of a brand name product, look no further than their official website.
- Use a secure payment method to pay. Escrow will allow you to withhold payment if your order does not arrive.
- Be cautious of prices that are too good to be true.
USB Flash Device fraud cases are quite common. They usually occur in two situations:
- USB Flash Device have been digitally altered and reprogrammed to lie to an operating system about the real size of its storage chip. Once you exceed the actual capacity of the chip, you begin to lose files.
- You ordered and paid for high speed flash drives, but were sent low speed ones without your knowledge.
- Use a secure method (Escrow) to make the payment. This way you can test your product before confirming delivery.
- Use a standard tool called H2testw to test if the USB Flash Drive you received is what it claimed to be.
Phishing scam Case description:
The seller directs you to a website which you were told you need to sign in with your AliExpress account name and password to track your shipment. This website is fake and is designed to capture your account name and password.
- Be extra cautious on any website links (URLs) that the seller provide you, especially those that require you to provide your name and password.
- Add AliExpress and links on AliExpress to your list of bookmarks.
Private or sensitive information misuse
A seller contacted a user directly and asked for their AliExpress account details. Unassuming to the seller’s fraudulent intent, the user complied and gave his private information to the seller. After receiving this information, the seller unlawfully logged into the users account and made many transactions with the user’s account. At the same time the seller stole the user’s payment and bank information and withdrew funds from the user’s bank account. As a result, the user suffered a loss of funds from their bank account that he was unable to claim back.
Please Note: AliExpress will never authorize sellers to act on AliExpress’ behalf to access buyers’ private or sensitive information. If a seller contacts you asking for this information, then please contact and contact us immediately.
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