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Organization & Technical Support

AliExpress contact information (for government officials only)

AliExpress handles hundreds of thousands of orders from different countries all over the world each day. Therefore it may be the case that issues occassionaly arise, i.e. issues with national postal services, international customs issues etc. If you would like to raise an issue that you experienced on AliExpress.com, then please send us an e-mail with a detailed description of the issue, and we will get back to you as soon as possible.

Contact email address: Government_Support@aliexpress.com

For any issues concerning orders, logistics or payment,please click here to view the customer help center.

Technology Suggestions

Report& Suggestions
If you would like to contact us regarding any website logic& process faultiness or security vulnerabilities on AliExpress.com, then please click on the below link for more information. We take security concerns very seriously, and will get back in touch with you ASAP.
To report logic& process faultiness, please click here
If you have concerns about security vulnerabilities, please click here